Refund policy

Return & Refund Policy

Last Updated: August 22, 2026

At Bachelot.space, we want customers to shop with confidence. If you are not satisfied with your purchase, we offer free returns and refunds within 30 days, subject to the terms outlined below.

30-Day Return Period

You may request a return within 30 days of receiving your order.

To be eligible for a standard return, the item should generally be returned in substantially the same condition in which it was received, together with included components or accessories where applicable.

To begin a return, contact us at support@Bachelot.space and provide your order number, the item you wish to return, and the reason for your request.

Please wait for return instructions before sending an item back. Products returned without prior authorization may experience processing delays.

Free Returns

Eligible returns initiated within the 30-day return period are provided at no additional return-shipping cost to the customer where supported by our return process.

Our customer support team will provide the appropriate return instructions after reviewing your request.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery. If your product arrives damaged, defective, or materially different from the item ordered, contact us as soon as reasonably possible.

Include your order number and, when appropriate, photographs showing the issue. This allows our team to review your request efficiently and determine an appropriate resolution.

Depending on the circumstances, we may provide a replacement, refund, or another reasonable solution.

Refunds

Once an eligible return has been received and reviewed, we will notify you regarding the status of your refund.

Approved refunds will generally be issued to the original payment method used for the purchase. The time required for the refunded amount to appear in your account may vary depending on your bank, card issuer, or payment provider.

Order Cancellations

If you wish to cancel an order, please contact us as soon as possible. We will make reasonable efforts to accommodate cancellation requests, but we cannot guarantee cancellation once an order has entered processing or fulfillment.

Exchanges

If you would like a different product or variation, please contact our customer support team. Depending on availability and fulfillment status, we will provide the most appropriate solution.